[Resolved] Tikona — Internet broadband connectivity and speed issue | |||||
I got tikona internet broadband on 11th Sep 2015 since that very day, I am facing speed and connectivity issue. They have charged me around 2220 rs but internet is not working at all. I called up to customer care numerous times and mailed to them but issue did not resolve. Even i wasted my time and money(around 250 rs in calling to customer care). I asked them to disconnect my connect and refund my money but they did not refund my money. They much tortured me mentally. Kindly take some needful action against them.They are totally deaf of customer complain and charging money for connection. Was this information helpful? | |||||
Aug 5, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Mr. Kumar,
Greetings from Tikona.
With regards to your concern, we confirm that your disconnection request is in process.
Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards
Tikona care
Greetings from Tikona.
With regards to your concern, we confirm that your disconnection request is in process.
Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards
Tikona care
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Nov 3, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care