[Resolved] Tikona — Internet doesn't work

abhi061988

from Bengaluru, Karnataka

Address:	110085
Website:	www.tikona.in

Internet is not working fine since I bought the connection.
Engineer came to install the tower but he didn't even know how to do that.
He had taken the payment without giving me any demo.
Internet was not working from last 2 days and it didn't even work properly n single day.
Every time they said that they will resolve the issue but its been more 15 days issue had not resolve.

They harassed me like anything.
As per the engineer I will get the refund when I'll discontinue the connection but today when I called to them, they said that they will not give any refund.

Request you to please take the strict action against them as they harassed me a lot and now they are not giving my money.

Thanks,
Abhishek Jotshi
Email: [protected]@gmail.com

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Nov 21, 2017

Complaint marked as Resolved

Your internet is pathetic.

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Jotshi,

Greetings from Tikona.

We would like to inform you that resolution of your technical complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care

Verified Support

Jan 03, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Jotshi,

Greeting from Tikona,

We regret to inform you that there is no refund applicable for your account. However, we are ready to resolve your technical issues if there are any so that you may continue the services without any further inconvenience.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care