[Resolved] Tikona — Internet service

ashutoshthakur.1991

from Pune, Maharashtra

Address:	Thane, Maharashtra, 401203
Website:	www.tickona.in

Dear sir i have taken a internet network connection from tikona network. they charged advance like prepaid connection and after finishe of date they disconnected the service.. i have closed their service and their excutive took all the accesories provided on the time of installation. after that they call and mail me for payment again and again.. also effected my cibil score...

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Nov 4, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Sep 24, 2016

Updated by ashutoshthakur.1991 Tikona co. is tottaly a cheating co and his sales persons are liyer.. they promise for a big service and co. provide 0% of commitment. its main problem. it works only one or two days in a month and after complain customercare executive tells that problem is resolved but now another problem is there so wait 24 from now and next day again same. it never worked properly.. its payment mode is advanve and now when i have disconnected, this co. sent me bill and this bill increases day by day.. company person also harashed me and also decreses my cibil score..

Verified Support

Sep 26, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona User ID details. We have assigned a reference number # TIKSEP24554 to your case.

Request you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

Verified Support

Sep 30, 2016

Tikona Digital Networks Customer Care's response Gentle Reminder
Dear Subscriber,

Greetings from Tikona.

This is a gentle reminder to follow-up on your concern listed on Sep 24, 2016. Request you to share details in order for us to assist/resolve your concern.

Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKSEP24554 in the subject line.

Regards,
Tikona Care

Verified Support

Oct 03, 2016

Tikona Digital Networks Customer Care's response Final response

Dear Subscriber,

Greetings from Tikona.

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care