[Resolved]  Tikona — Irregular services then unexpected bill and lodging case

Address:500081

Hello Team,

I got internet connection from Tikona almost one and half year back . during their service I face problem of connectivity many times. Their response was not proper so I asked them to discontinue service and take equipment. I took another connection from ACT Fibernet. Now 3 days back almost after 5 months (29 march 2016)
their person (from Tikona comes and ask for equipment).In this time tikona kept on sending message for paying bill of 1250 which is almost 3 times of the monthly bill.Today I got a call to be present in teeshazari court delhi.
I am living in Hyderabad if I go to delhi it will cost me almost 2400 which is double than the amount to be paid.so it is clear that what is the intention of Tikona service. please help me on this I will provide every possible support from my side.
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Aug 9, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Sushil,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMR3555 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Sushil,

This is a gentle reminder to follow-up on your concern listed on Mar 30, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMR3555 in the subject line.

Regards,
Tikona Care
Dear Sushil,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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