[Resolved]  Tikona — Mental harassment by Tikona

Address:

Pune, Maharashtra

I was holding a tikona connection with user ID: [protected].

I have been getting calls from some lawyer Pankaj Rajput from Tikona (Numbers- [protected],[protected] threatening me that a case had been filed in the Delhi court and that I would need to visit the Delhi court or the police will take action against me. They say it is for the so called pending bill of Rs 1300 something and that they had filed a case against me. I have been receiving calls persistently from someone threatening me about the case. This is extremely annoying. I am extremely fed up with these threatening calls every now and then.

This is to bring to your notice that i raised a request for disconnection in month of April 2014 by talking to your customer care dept and confirmed that there were no dues. I was presented with a bill in month of May for due of 953. Which I had not used. I had raised a complaint to tikona regarding the same and asked them to provide id. They said it will be sent to your cellphone which I did not received.

Every month bill is increasing and when I try to call tikona care, the call is not taken and the IVRS system says I will get a call in next 48 hours which I never got.

There is no pending bills that I am due for. I have also returned the POE adapter to tikona.

So please stop harassing the customers by such lawyers or recovery agents. Hope there is no jungle raj of tikona in India.

There is much discrepancy in Customer service from Tikona's part. Please resolve this immediately

Regards,
Ajit Kumar