[Resolved]  Tikona — Mentally torchure of taking tikona connection

Address:Ghaziabad, Uttar Pradesh, 201010

My id [protected]

I previously complaint on 9 sep 2016 but no response till date. They did not stop my service they are shame less people. Why they did not stop my service till date they did nothing.

Tikona cheat their customers and mentally harrass them also.
They are group of crooks and fraud. They cheat their customers by making false promises. I am not using their service since 9th may 2016 but from then i made so many requests to stop my service and disconnect my service but they did not do this.
I paid their full bill which including the bill of may in that month no net was there. But they are shame less people. Who only wants money and money from their customers. Who do not use their service since 9th may but they send you bills. Why you send bills and why you did not close my service.

I suggest new tikona users never use their service they are cheaters. They never give you net service but when you want to stop their service they will continue send bills and threat with your hire agents to pay their bills. They always threat you. And they will never stop your service.
They are crook, fraud and cheaters.
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Nov 18, 2016
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2016
Tikona Digital Networks Customer Care's response
Dear Mr. Kumar,

Greetings from Tikona.

We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care
Verified Support
Oct 17, 2016
Tikona Digital Networks Customer Care's response
Dear Mr. Kumar,

Greetings from Tikona.

We would like to inform you that we have addressed your service disconnection request and on the basis of your request we have stopped charging you rentals for the service. If you wish you may still use the services anytime in future, you will be charged 5 Paisa / MB (excluding tax) with speed up to 4Mbps.

Regards,
Tikona Care
Complaint comments 

Comments

Tikona — Net speed

Tikona you fraud isp provider, I took a 4mbps plan and after 5PM every day I get internet at 10-20kbps speed or esle your useless isp gets disconnected and connect after hours.Whyda[censored]i pay u 1207₹ every month to give me a poorest internet in da entire universe?Eventhefounderofthisispwon'tusehisownservice.Ugive2Gservice in 4G name
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