[Resolved]  Tikona — More than poor services I am paying for nothing

Address:

New Delhi, Delhi

It's been a one and half month the Tikona internet connection is good for nothing, I have raised my complaints several times but the lousy customer support always have an excuse that there is problem in whole delhi and everyone is affeceted than why the hell you are running your company, please shut it down. USER ID - [protected] I have sent them an email to thier customer support and i did not receive any reply from them original email [protected][protected]------ On Thu, Apr 23, 2015 at 1:32 AM, Imran Ahmad <[protected]@gmail.com> wrote: Hello, Please let me know what is the process to discontinue using the Tikona broadband services as I dont want any kind of monthly fees to be paid by me after this month bill cycle. I am not happy at all from your services, Its been long time I am making complaints but my problem not resolved even your technician visited my home but no result and no resolution. I am not using the broadband service for fun or to access Facebook or any entertaining website but for my work which i main reason to opt for your service. I am paying monthly bills without any fail but i am not getting good service at all. For last one month the disconnection problem with broadband and even your service was down for more than 18Hrs which is affecting my work as i already mentioned that I am using your service for Financial Trading purpose. For last 2-3 weeks I am getting useless speed and I am paying for 2MBPS speed For last one month I am trying to change my plan but the third class customer support is unaware of process and still I am not able to change my plan. I think your service is not made for me or you guys are not believing in customer satisfaction. Regards, Imran Ahmed