[Resolved]  Tikona Network — Harassment and non refund of my deposit money ( Tikona fraud and cheat issue)

Address:

Gautam Buddh Nagar, Uttar Pradesh

User Details : Amt Kumar Verma User ID [protected], I applied for connection on 18th July 2014 and from next day onward broadband connection was not working. I had given so many complain on tikona customer care .Two-three executive came but they were not able to resolve the issue. Finally I decided not to use tikona services and given request for disconnection. After, that again I got call from your customer services that give us last opportunity to solve your issue. And he said before appointing engineer let me check the feasibility at your end and he said that we have network issue in that area. You can go ahead with disconnection . And i got mail that it will take 15 days from your side to close the connection . And after 15 days i haven't got call from tikona end, Again I called to your customer services 2-3 times. Finally I got call and she asked r you really want to go for connection . I said already you were not able to resolve my issue. So opted this option and told them to return my money for 2600 Rs. ( Installation + 2 months service ) . But now I got this mail that I am not getting any money in return. I called tikona customer care service so many times for the same.Till now I am calling them. They are responding that they will call me back in next 4 hrs and resolve the issue its almost 4 months over and i haven't got my money back. i contacted Mayur and Ganesh Chukala from tikona customer care many times. And keep on talking them for almost half an hour every day till now no solution. every time they are telling we are processing your request and you will get money back . Now They started playing one more game they are sending bills again to my address. And I keeping some amount in due. Last day i got call from number [protected] and he is threatening me that he is calling me from Delhi high court for non payment of bills. I think 1000's of complaints already filed on many consumer forums and no action taken till now on tikona and the caller on this number. And If you search this number on google you can find so many harassment complaint regarding this number . Please take immediate action on tikona and caller of this number . I am going to file FIR on This number today. regards, Amit Verma