Tikona — No Connectivity Since last Two Weeks

Address:Ahmedabad, Gujarat

Tikona ID: [protected]. Poor Customer Service ‪#‎Tikona‬. Facing connectivity issues since last two weeks and they are still trying to get hold of the problem. After lots of requests, they assigned Technical Engineer saying he will visit my premises. Its been 24 hours and there is no one. #Tikona provides with number of technician, upon calling the number no one is picking up the phone. Fed up calling that number, and went back to their customer support number, executive took exactly 10 minutes to figure out my scenario (Why are they making me wait) and keeps on repeating it will be sorted out by evening. I argued her to get it sorted in one hour, and executive denies, and on begging couple of more times, executive keeps me on hold...Waited for 2 minutes...3 minutes...10 minutes...So if they have nothing to answer, they put you on hold and make you wait forever.‪#‎Pathetic‬ ‪#‎TikonaFails‬ If you are choosing #Tikona . You will get following badies: ‪#‎MentalStress‬ ‪#‎LossofBusiness‬ ‪#‎HighPhoneBills‬ ‪#‎EndlessStruggle‬ and lot more.
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Comments

Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed Jul 8, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Bajaj,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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