Tikona — Noc not received even after 100 complaints | |||
Tikona ID: [protected] I had taken a connection of Tikona on 26 April 2015 and requested for disconnection on 20 september 2015. I received a legal letter from some advocate in mumbai for paying additional Rs.1100 to tikona on 9 january 2016. Which I did pay to save myself from any legal hassle. Then I received a call from "Chetan Sharma's" assistant (From Chember 34, Tees hazari court) who was harassing me to issue a summon, right after I picked the call, for not paying the additional dues. I did communicated her, the paid Transaction ID, Mode of payment and rest of the details for confirmation about the payment already done and make her know that I did paid all dues. Now, I have been told that I will receive an "NOC and Disconnection letter" from tikona and from Chetan Sharma ([protected]@gmail.com, [protected]). I have been trying to get my letter from quite a long time, and nobody is responding or issuing me any confirmation document. Without any proof/document/Noc held with me, they again could ask more monetary payments. PS. If tikona is reading this, kindly come up with the solution, and stop saying repeatedly that "our team is working on the matter" because its isn't. Was this information helpful? | |||
|
Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Sir/Mam,
I really appreiciate the prompt reaponse. Can you please tell the latest period, when my request would be processes.
I really appreiciate the prompt reaponse. Can you please tell the latest period, when my request would be processes.
my tikona user id is [protected]
i terminated tikona internet with proper intimation and in transparant manner after clearing all bills.. but after 3 months i got call from tikona saying that your connection is not disconnected so you have to pay the bill 600, when i refused to pay then they agreed. after 2 months i got call from [protected], [protected], [protected] saying that they are from civil dept court and asking me to pay 800 (200 more than what they previously asked) other wise face legal proceedings, so i got feared and paid 800..
in my view this is the worst service and fraud company, they are cheaters, they harass their consumers
my contact email, [protected]@gmail.com
i terminated tikona internet with proper intimation and in transparant manner after clearing all bills.. but after 3 months i got call from tikona saying that your connection is not disconnected so you have to pay the bill 600, when i refused to pay then they agreed. after 2 months i got call from [protected], [protected], [protected] saying that they are from civil dept court and asking me to pay 800 (200 more than what they previously asked) other wise face legal proceedings, so i got feared and paid 800..
in my view this is the worst service and fraud company, they are cheaters, they harass their consumers
my contact email, [protected]@gmail.com
Dear Mr. Agarwal,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
Post full and final calculation, we confirm that there are no dues pending on your account.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
Post full and final calculation, we confirm that there are no dues pending on your account.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Jan 14, 2016 has been noted and our team is working on addressing the same.
Regards,
Tikona Care