Tikona — Non response of the complaint

Address:Pune, Maharashtra, 411057
Website:tikona.in

Hi,
I have requested for disconnection of broadband connection since 2 months but the service provider is not responding to our request. They have closed the request without completing it. The person they have assigned the request to is not responding to our phone calls. Please do the needful. We are not able to apply for another broadband connection due to this issue.

Name: Sarthak Verma
Contact: [protected]
Tikona user ID: [protected]
email: [protected]@gmail.com
Assignee Contact: [protected]
request no. : 15877
Address: B-601 Vardhaman residency Kaspate Vasti Pune 411057
Was this information helpful?
No (0)
Yes (0)
Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sarthak,

Greetings from Tikona.

Please be assured that your concern listed Mar 14, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Patwa,

Greetings from Tikona.

With regards to your concern, we confirm that your disconnection request is in process.

Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information