Tikona — Pathetic internet service | |||||
[protected] Shashi Kant Pandey Few of the complaint numbers #email online request numbers (over complaints un countable) 1-[protected] 1-[protected] 1-[protected] 1-[protected] 1-[protected] These complaint number that I have records... Others are infinite... Since january I am making request after request no resolution till date I am paying for 4Mbps plan and getting speed of 1 mbps, 0.8 mbps, 0.2 mbps, 0.1 mbps, 0.4 mbps... I mean what the heck... I am a mad or what... have called them several times... they all have just crammed up all the excuses to not to listen to me. Dozens of calls stating that issues has been resolved... But still Persistent... believe me these people sound too good to believe... but way to cheap... no work no nothing... brand like tikona doesn't sticks to its words... its better to have... 2g plan of Vodafone at least you get what they promise and what you're paying... I have lost more 6 gb data January. More than 14 gb data in feb... Tikona just sucks... I have got the mail id of tikona's directors... I haven't send them any mail... just because they are into Corporate matters not CRM... but it seem all of you people are deaf... last resort will be consumer forum court and director as you people aren't going to work And yes I won't be paying a single penny this time until I get proper resolution... Was this information helpful? | |||||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Mr. Pandey,
Greetings from Tikona.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Mar 11, 2016 has been noted and our team is working on addressing the same.
Regards,
Tikona Care