Tikona — Payment Issue**

Address:Chennai, Tamil Nadu, 600012
Website:www.tikona.in

Name : Ganesh Kumar E My User Id : [protected] Mobile # : [protected] Place : Chennai, Dear Sir, I have already disconnected the connection on July 2015 and I have settled everything, my last payment amount was RS 912, After payment only Tikona people arranged for an engineer to collect the device which has been done already. Last month I have received a legal call from delhi stating that I have outstanding balance which I have not paid and they threatened me that they raised a legal case on me, the very next day I went to Tikona office which is in thousand light (Chennai), And they confirmed that I have paid everything and there is no outstanding balance. Now again I got a legal call stating the same thing on 25th Dec 2015 Friday, Immediately I went to Tikona office again they analyzed the statement, in that they confirmed that i have some late fee charges rs200 which is pending but they also confirmed it is not required to pay, But, the call which came from Delhi stated that they will block my PAN, PASSPORT etc, like there are threatening me which is irritating and which i cannot able to concentrate in anything. and i informed this to tikona office and there is no proper responds Requesting you to do the needful. Thx Thanks and regards Ganesh Kumar E
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Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Ganesh,

Greetings from Tikona.

Please be assured that your concern listed Dec 31, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Kumar,

Greetings from Tikona.

With regards to your concern, we confirm your Tikona service has been terminated.

Post full and final calculation, you are liable to pay outstanding amount of Rs. 272.54/- .

To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
Dear Team,
Payment done, refer the below screen shot for your reference.

Hope i will not receive any more disturbance from Tikona.


Regard's
Ganesh Kumar E

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