[Resolved] Tikona — Received bill despite disconnecting the service | |||||
User Name : Amit Solanki Tikona User ID [protected] Registered mail: aryan.[protected]@gmail.com I had the connection from last 2 Year. I had recently shifted, hence I asked them to shift my connection. They said they cannot provide service at the new area. Hence they stopped my service at the old premises as I was not staying there. After a month without any bill statement of alert one person calls me stating that he is the Lawyer from Tikona. He started saying that you have not paid the bill, tikona is filing a law suit against you for the amount of INR 563. I told him that I had asked for Shifting the connection and the customer care told me that they cannot provide the service, hence disconnecting the service. The person on the phone started getting rude and was talking like a "gunda" telling me "tereko dekh lunga an all". Although I paid the bill afterwards, I still got the bill statement for payment. I am really wondering what business tikona is in. Is it providing internet service, or keeping Gundas. It was an very unprofessional service which was not expected from Tikona. They have lost one of the faithfull customer. And I urge other not take connection from such an unethical company. Was this information helpful? | |||||
May 16, 2017 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Feb 23, 2017 Tikona Digital Networks Customer Care's response Dear Mr. Solanki, Greetings from Tikona. We have checked and found your account has been terminated as per you request. As Full & Final Settlement has been concluded no dues are pending for your account. Regards, Tikona Care | |||||
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