[Resolved]  Tikona — Receiving threatening calls from lawyers and asking to pay for the later months after we disconnect the wifi

Address:Bhandup Mumbai

I m really feed up with Tikona now, we got the pre paid connection in the year of 2019 n were happily using it for another 9 - 10months. we left out flat in the month of August 2020 n shifted to our hometown and the wifi was disconnected henceforth. It's been a year now n every alternate week I get threatning call from some lawyer or sometime from Delhi court and what not asking us to pay the amount from September 2020. My question is if I have used the internet then get me the usage details and if there is no usage details then how my bill is generated also when my plan is pre paid. Do u feel we are fools and if you don't Stop fooling around with customers, you will eventually have to pay at the stake of your brand value.
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Nov 8, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2021
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
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