[Resolved]  Tikona — Refund not provided

Address:

122001

Dear team

I took new tikona connection on 1st of august.On 2nd of august i made payment for my tikona connection but as some misunderstand i paid on wrong id beacuse of last two digit is wrong enterd by me. On 3rd of august i made payment of my right tikona id.And also file a complaind on custumer care for wrong payment they promise me your refund will be back in 15 days .
But it passes more than two month .I called your custumer care many times or email you many time but not any help provided by your side .

After on 1 your talk many time your team said talk to bank and fill charge back form .Then i talk to bank and fill charge back form but my bank said that tha payment is done to tikona so bank wont be able to take care this sitution please talk your merchant because payment on his account not in bank account.

I reply to your team that for bank is not possible to take care this issue because payment done in tikona account.
After that i complaind many time and email you many time but not any solution providede by you..

Now i regret on my discussion why i choose tikona ..

My tikona id : [protected]
Wrong payment on id : [protected]

Thanks
Atul gupta
Mobile no :[protected]
Email : [protected]@gmail.com