Tikona — Regarding termination of service and non issue of no objection certificate

Address:

Bangalore, Karnataka

My tikona user id is [protected]. Name:Amrit Kishore EMail:[protected]@gmail.com mob :[protected] I requested tikona for termination of my service on the date feb 1 2015, through email, because before that the customer care officials said that I have to send request to their official mail id.However due to poor service and frequent packet drops I was unable to pay bills.They sent me the mail regarding termination and the attachments are available as snapshots.But the connection was not terminated. Again they have harrassed me by calling from a number [protected] named advocate Karan from Delhi civil court saying that they are going to update my name in the defaulter list and putting a case on me.Again I said him that I had requested for the termination request in the month of February, then he said me to talk to tikona support officials regarding this.I requested him to give me half an hour time to contact.I tried but no online contact was made, neither tikona toll free service number was responding.Also payment was not being processed.I again called back and that fellow conferenced me to a tikona manager named Shivani, she guided me for quick payment through tikona website and then I paid the outstanding amount.She said that I will get the NO Objection Certificate from tikona and service termination. Here the most irritating fact is that I had to pay 400 rupees extra due to non termination.Again I mailed to tikona care with previous forwarded mail for termination but no use .Again they are showing outstanding amount of rupees 732 in my account despite I paid full. Please help in service termination and payment settlement.I don't want to pay more without use..All the related snapshots are attached below.