[Resolved]  Tikona — Speed and Connection Problem

Address:Bangalore, Karnataka

From The Person who is having worst internet experience To The Worst Internet Provider I am writing this mail in the basic HTML view of GMail Because Guess what i cannot access it in standard view . You know why? Because the speed is so low i am just greatfull atleast i am able to sign in BASIC HTML because based on my experience this is not bad. I paid three months money and guess what i get to do? Call #TikonaDontCare and they will tell me there is data loss unplug the adapter and reconnect it and i will do it. Then they will tell me it will be resolved in 24 hrs. And it happens everyday. So when i am suppose to access it. Today i got a message that my problem is resolved and then checked my speed. It was 1 kb/sec so i guess technicall it is not resolved. If you give me 100MBps plan for free still iam not going to take it You Know Why Because still I will be Getting 1kb/sec speed. I am not certainly going to recommend TIKONA because i rather use my Mobile 2G internet becuse it is way better than Yours. I paid for 3 Months so tell me what happens when i use your internet and the dont pay your bill, how does it feel. I guess bad because thats what i am going through. Today i have been using TIKONA for 44 days and i have called CUSTOMER CARE(#TIKONADONTCARE) atleast 44 times. Thanks For your BAD SERVICES.
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Aug 14, 2020
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Ashish,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKOC0462 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Ashish,

This is a gentle reminder to follow-up on your concern listed on Oct 7, 2014. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKOC0462 in the subject line.

Regards,
Tikona Care
Dear Ashish,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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