[Resolved]  Tikona — Stop Bill

Address:	New Delhi, Delhi, 110035
Website:	www.tikona.in

I have surrender Tikona's connection and had paid outstanding before making request of surrender. But bills and massages still receiving. After conversation tikona's customer care executives they are standing outstanding. Mail that I had send as below: I have registered a request of surrender Tikona Broadband Connection to Tikona by mail and on phone vide req.no. 1-[protected] vijay DT.13/8/15 (on Phone) and reminder by email on 22/8 req.no.1-[protected] due to not working from 40-50 days and I have to pay bills without getting services. Tikona give me 15 days processing times for removing their devices from my premises but they still have not take any step from their side. Ranju Gupta [protected] -------Original Message------- From: [protected]@gmail.com Date: 8/11/2015 10:40:49 AM To: [protected]@tikona.in Subject: Surrender the connection ID: [protected] As last 30-40 days I can using Internet service from your side. I registered many complaints about that but only one day connect Internet on 9.8.15, and now again not connected. Now I decide to surrender this connection immediately. Therefore stop the service from today 11.8.15 and get your devices as soon as possible. We are not responsible to pay your bill if you raise now. With regards Ranju Gupta [protected] From: [protected]@gmail.com Date: 8/26/2015 11:38:11 AM To: [protected]@tikona.in Cc: [protected]@trai.gov.in Subject: Fw: Surrender the connection Page 1 of 1 8/26/2015