[Resolved]  Tikona — Terminate the connection because of poor network and non-responsive behavior of tikona

Address:Mumbai City, Maharashtra, 410209
Website:www.tikona.in

I have been facing internet connection issue every now and then, especially for the last 3 days.
Your customer care service is non-responsive. it shows the quality of your management.

Kindly terminate my connection as soon as possible.
Your customer care numbers are automated, no way to talk to executives. raised a request on 5/6/2016 regarding network issue, and it was marked resolved with out even making sure with me whether it was rectified or not.

I want to get rid of this connection.
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Aug 25, 2016
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2016
Tikona Digital Networks Customer Care's response
Dear Vivek,

Greetings from Tikona.

Please be assured that your concern listed July 7, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Verified Support
Jul 12, 2016
Tikona Digital Networks Customer Care's response
Dear Vivek,

Greetings from Tikona.

With regards to your concern, We confirm your issue has been resolved. We are monitoring your account since last couple of days and confirm your Tikona services are working fine.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
Complaint comments 

Comments

May I know the status of my request!

Terminate it as soon as possible.
Thank You
Still waiting for your response!
Your customer care numbers are waste. They are automated. No way to talk to customer care executive.

Terminate my connection as soon as possible.

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