[Resolved]  Tikona — Termination of Broadband connection

Address:	400078
Website:	tikona.in

I place the request to terminate my broadband service on 17th September, 2015. and same intimate to customer care by calling them and send mail to tikonacare. Despite follow up with customer so many times and sending the reminder mail to tikona care. They are not taken any action on termination process and keep on disturbing to the customer by sending the overdue amount and sms alert and when spoke to tikona executives, they are saying it will take 15 days, some say 24 hrs, 72 hrs and 10 days etc. each executive saying different time zone. I have not receive any call from the tikona termination team. Please do the needful on my termination process. Action from my side:- Call to the tikona care : 10 times Send reminder mail so many times. Here is my Tikona detail:- Customer Name : Mohamed Iyub A Account Number : [protected] Request number : 1_[protected] Last used Tikona service : 7th sep 2015. Reason of termination : Opted new Airtel dongle connection (USB dongle) Company address: Tikona Digital Networks Pvt Ltd (Registered Office) Office 3 A, Corpora Building, 3rd Floor, Lbs Marg, Bhandup West, Mumbai - 400078. [protected], [protected] "Tikona digital network" just playing with the customer and keep on getting the overdue amount sms and overdue amount call alert.