Tikona — The company is not disconnecting my connection & not refunding my payment.

Address:New Delhi, Delhi

I have send disconnection request to tikona on dt. 19 March 2015 vide request no. 1-[protected] & refund my advance payment.But till date they are not willing to disconnect my connection. In this company no one is hearing. They speak to you that in 48 hours we will process your request but couples of hours had spend but the situation is as it is.They willing not to disconnect this connection. If any responsible person is here please help in this matter.
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Tikona Digital Networks customer support has been notified about the posted complaint.
Apr 08, 2015
Updated by Mahipal Rautela
Tikona User ID : [protected]

Dear sir,

After a long silence I hear any from Tikona who reply my mail. But the issue is stated as same. I call to your customer care to take return your device & refund my money. But THEY ARE SAYING THEY WILL SEND ME A FULL & FINAL SETTLEMENT MAIL AND THE MAIL WILL TAKE 15 DAYS AND ITS AFTER THEY WILL COLLECT HIS DEVICE AFTER COLLECTING DEVICE IN MORE 30 DAYS THEY WILL REFUND THE PAYMENT. Its means the company will take 2 months. I really fed up this company.

If any body is responsible please do his efforts & refund my money immediately. I ask Tikona Company they are taking 2 to 3 months for refunding money is they will refund the money with interest????????????.

Please solve this issue immediately not take one or two days.

Regards.

Mahipal Singh Rautela
Complaint comments 

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Dear Mahipal,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAP0773 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear sir,

Thanks god after a long time I hear a person from Tikona on customer complaint forum.

Today I call your customer care that they take back the device & refund my money. But your customer care saying that first they will send me a settlement mail and it process time will take 15 days & its after they will return back his device & after one month they will refund my money, its means you peoples will take TWO MONTHS for refunding my money.

I have never seen as money making company who don't willing to hear customer. Now PLEASE TAKE YOUR DEVICE & REFUND MY MONEY IMMEDIATELY NOT IN COUPLES DAYS IN ONE & TWO DAYS. IF YOU ARE NOT A MONEY MAKING COMPANY.

I requested to Tikona person who is hearing please solve this issue in one & two days by yourself efforts if you peoples really will to resolve my problem. I dont want verbal help I want your initiate to solve yourself this issue in immediately...

Regards.

Mahipal Singh Rautela
Dear Mahipal,

Greetings from Tikona.

Please be assured that your concern listed Apr 7, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
I am CAHYA GOUTAM an i live in UK. I wanted a loan badly to start a
business of my own because I realize working for other people makes the
owner of the business richer, I came across a post on a site were i can get
a loan without any collateral or credit card. To cut the long story short i
applied for the loan and i the company was able to give me a loan of
$50, 000 to start my business and now my business is growing well and have
been able to pay half of the loan within the space of 2 years. My friends i
decided to share this testimony with everyone if you want any type of loan
please contact JULIA NAVARO at [protected]@gmail.com, am very
positive he will be willing to help.
Dear Mr. Rautela,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated currently we have arranged an engineer visit at your premises for device recovery.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
DIRECT SERVICE ONLINE FIRM
HEAD OFFICE---Richmond Road, Worthing, United Kingdom
EMAIL--[[protected]@gmail.com]
[protected][protected][protected][protected]
We give out loans from the range of $1, 000 to $90, 000, 000.at an interest
of 2% Interest rate.

Interested clients should please fill our form below-

NAME[protected]
COUNTRY[protected]
ADDRESS[protected]
AMOUNT OF LOAN NEEDED-------
PURPOSE OF LOAN[protected]
SCAN AND ATTACH YOUR IDENTITY CARD--
OFFICE/HOME PHONE NUMBER[protected]
GENDER[protected]-------

Our company mailing contact box is
via- [[protected]@gmail.com]

ROSE WILLIAMS
EMAIL--[[protected]@gmail.com]
DIRECT SERVICE ONLINE FIRM

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