[Resolved]  Tikona — The worst services

Address:	New Delhi, Delhi, 110088
Website:	www.tikona.in

I do agree with the reviews provided here for Tikona, as I am also a victim of their services. I have registered with the services on 1st December 2016 and paid Rs.2510/- in advance as they committed to start the services with in 24Hrs. But it doesn't went like this so I called the engineer and the dealer for teh issue but they said it is not from here and will be handled by the head office. I contacted there and any how I waited for SEVEN days but there were same answer "Our engineer will visit there very soon."
So I call on their customer care number[protected] and wrote on [protected]@tikona.in for disconnection and refund. On call they assured me for the refund but at the same time I have been instructed to submit the instrument to their engineer, which I did well on time. Now I got a mail regarding bill payment of Tikona, and after confirmation they provide me a very different address as of mine where my user ID ([protected]) is being used. But the major issue is that somebody is working on my ID, which is a criminal offence.
So please anybody suggest me how I can proceed in both refund and miss-using issues.

My Tikona ID:[protected]
You can write me on: [protected]@gmail.com
Or can call on [protected]