Tikona — Threat calls from tikona | |||||
Approximately an hour ago, i got a threat call from a person claiming to be tikona lawyer that either i settle the previous dues of tikona via out of the court settlement asap or if not done she will drag me to delhi court filing some sections of indian penal code. I tried explaining her the following but she was not ready to listen and after 3:30 minutes of the call she said that the call is recorded. Shouldn't she inform me in the beginning that the call is being recorded? Anyways following is what i told her and is also true. It has been more than 6 months that i have made approximately 40-50 requests to tikona to disconnect my tikona internet connection since it always had issues and never worked as expected. I have proof in emails and tikona should have proof if they used to record my conversation with their goons who used to force to continue using their pathetic services even after making repeated requests to disconnect the service. I repeatedly requested them that please disconnect tikona services, and also i am not interested in renewing. If i wouldn't have sent the emails to them then i would have left with no proofs other than phone conversations with tikona which i never recorded. Anyways, today their advocate told me that why din't i go to consumer court then. I guess now is the time to visit consumer court given threat calls have started coming from people claiming to be advocates of delhi court If you search "against tikona" on google, you will see that indian citizens from every corner of the country are frustrated against tikona for first providing horrible internet services and then penalizing this way by making threat calls for not paying their false bills which are generated even after the service disconnection request. Please help me and other consumers who are struggling to fight for their rights against powerful tikona Was this information helpful? | |||||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
Dear Subscriber,
This is a gentle reminder to follow-up on your concern listed on Mar 26, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMR2968 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Mar 26, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMR2968 in the subject line.
Regards,
Tikona Care
I have forwarded all the previous ~25-30 emails all the way dating from September 2015, requesting you to disconnect the services to [protected]@tikona.in
I had tikona connection for 9 months ~Jan2015-Sep2015 in which I have sent ~50 emails and made ~100 calls in each complaining about the pathetic internet connection which was never resolved. Later I have sent ~25-30 emails and tens of calls requesting your company to disconnect the internet service.
Anyways now its not about your pathetic internet services, its about your company hiring goons to make threat calls for falsely generated bills.
Its only matter of time that customers like myself start a mass petition against your company and its false practices and take a legal action against your company.
Inspite of customers making tens and hundreds of request, you force customers to continue using your pathetic connection for another 14 days. As per TRAI you cannot force your customers to use your internet services. You should immediately disconnect the service if the customer is requesting a disconnection.
I really want that a top lawyer from India file a case against your company and advertise it everywhere so that customers like me can join that case against your company for following false practices in every phase of your service providing.
I had tikona connection for 9 months ~Jan2015-Sep2015 in which I have sent ~50 emails and made ~100 calls in each complaining about the pathetic internet connection which was never resolved. Later I have sent ~25-30 emails and tens of calls requesting your company to disconnect the internet service.
Anyways now its not about your pathetic internet services, its about your company hiring goons to make threat calls for falsely generated bills.
Its only matter of time that customers like myself start a mass petition against your company and its false practices and take a legal action against your company.
Inspite of customers making tens and hundreds of request, you force customers to continue using your pathetic connection for another 14 days. As per TRAI you cannot force your customers to use your internet services. You should immediately disconnect the service if the customer is requesting a disconnection.
I really want that a top lawyer from India file a case against your company and advertise it everywhere so that customers like me can join that case against your company for following false practices in every phase of your service providing.
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMR2968 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care