[Resolved]  Tikona — Threat for legal penalty & generation of bill even after service Termination

Address:	110085
Website:	www.tikona.in

My Tikona Id is [protected]
I was a Tikona Customer for past 2-3 years. On 23 May 2016 I stop using their services & informed them to terminate the connection. As I was using a Prepaid Connection, I asked Customer Care Executive whether is there any due which I have to pay before they terminate the connection. They told me that there is no due & my Connection will be terminated within 7 days & they are suspending my connection & I will be charged 5p/mb if I use the connection. I haven't used the Connection from 23rd May 2016 to till date i.e. 15 October 2016. But on 1st July 2016 I received a Mail from Tikona that my request has been closed & I have to pay only If I used the plan. But every month I got a SMS & e-mail of an overdue amount from Tikona which was 388.5 in July & in October it turns out to be 688.5. Around 2 months back I got a Call from Accounts Department of Tikona stating that a Amount of Rs, 488.5 is due & I have to pay it or else I have to face legal action from their side. I told them that I am not using their services anymore. They told me that they don't know anything & I have to pay the dues which I dont owe. Still I recieve SMS & E-mail from their side for overdue amount which tends to increase every month.It's a clear mental harrasment for me from their side.
A prompt response will be highly appreciable.
Thank You