[Resolved]  Tikona — Threatening calls from narendra kalra's office

Address:560066

I've been receiving calls from Narendra Kalra's Office about my Tikona Bill which as per them is due. I was a customer and due to no connectivity I'd asked them to close the connection and had sent a mail with all voice recording to their call center but all in vein. After 2 months a person called Mohammed Waseem Khan from Narendra Kalra's Office called and asked me to make a payment for 2 months within 30 mins otherwise he will hamper my CIBIL scores and file a criminal case and all my Govt Id's will be blocked. He was extermly rude and not ready to listen to what was the case. When I asked office address he become aggressive and told me that he will take all possible actions to ensure that I get affected the worst as possible. Whoever this person is representing Narendra Kalra's Office should not be entertained and Narendra Kalra's Office should have some educated people to listen and then make statements and stop Threatening people. I have all documents and voice calls made to Tikona to cancel my subscription but they have not done it. So its their fault.
My consumer ID: [protected]
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Dec 21, 2016
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2016
Tikona Digital Networks Customer Care's response
Dear Mr. ASWANI,

Greetings from Tikona.
Your account disconnection request is in progress and your account will be terminated shortly.
Post termination the devices will be recovered from your premises and full and final amount will be concluded.

Regards
Tikona Care
Verified Support
Nov 18, 2016
Tikona Digital Networks Customer Care's response
Dear Mr. Kandasamy,

Greetings from Tikona.

We have checked and found your account has been terminated as per you request.

As Full & Final Settlement has been concluded no dues are pending for your account.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
Complaint comments 

Comments

First mail details to

[protected]@tikona.in

By govt rules, every tele organisation need to have this.

Then register complaint again them online with department of telecommunication

Http://pgportal.gov.in

User your mobile recorder to record calls and keep them handy as evidence.

Ask compensation for mental torture and harassment

Spread this to o

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