Tikona — Threatening calls from tikona digital / worst internet service and customers support.. | |||||
I am rajendar saraf (Tikona service id no [protected] & billing account number[protected] living in bhayandar (Mumbai ) . I have been using tikona services since july 2014. (But at this time i would have moved out to some other good internet service provider, again its my bad and still suffering with this worst service) from the month of august 2015 to dec 2015, i would have raised more complaints about the connectivity. I have been getting calls from some lawyer from tikona (Numbers-) threatening me that a case had been filed in the delhi court and that i would need to visit the delhi court or the police will take action against me. They say it is for the so called pending bill of rs 1500 something and that they had filed a case against me. I have been receiving calls persistently from someone threatening me about the case. This is extremely annoying. I am extremely fed up with these threatening calls every now and then. This is to bring to your notice that i raised a request for disconnection in month of dec 2015 by talking to your customer care dept.. Even then they have been sending mails asking for money and has also generated the bill the next months i.E for jan & feb / march .. Tikona executive as visited my place for the month of nov he will check system its really really slow and worst services …. ( he told me there is no proper internet speed for this location and you can move on other internet service provider) .. I dnt understand it is tikona who should pay me the refund as their connection didnt work why should i pay for 2 months i didnt use the proper service. First you will pay me for 3000rs lost due to bad worst internet services i have to go for the month of nov / dec cyber cafe internet to complete my project work … Please take this issue very seriousl and close this matter Thanks Was this information helpful? | |||||
Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Apr 12, 2016 has been noted and our team is working on addressing the same.
Regards,
Tikona Care