[Resolved] Tikona — Threatening for bill to pay | service id [protected] | |||
Threatening for bill to pay | Service ID – [protected] Took broadband service from tikona in 2015. No internet service was given and received properly. I compliant many times to the customer care but they wont respond me properly and for next month bill they called me correctly and ask me to pay bill to continue your service i told that i am not interested in your service so please disconnect your network they said ok sir we ll proceed as per your request after that they wont make me a call..then after two months later one guy called me from Mumbai and asked me to make your due amount. I told him clearly that i already give disconnect request to your company and i need refund from your side for my previous month coz i din't get proper net connectivity & proper response from customer care again he told i ll check and clear your problem as soon as possible after that for some days they won't make me call after long gap two persons called me from this number [protected] and told me that they are lawyers and would issue a summon regarding by bill payments and threatening me to pay Was this information helpful? | |||
Nov 1, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Sep 29, 2016 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. Your account disconnection request is in progress and your account will be terminated shortly. Post termination the devices will be recovered from your premises and full and final amount will be concluded. Regards Tikona Care. | |||
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Never go for Tikona service.
I have sent too many emails to tikona customer email id and never got proper response. I have asked them to either give continuous service or refund the amount which i have paid till date.
But as Dinesh said someone reached my number and said themselves as advocate I said him the complete issue but he tries to threaten me. I can handle this since i have got all the proof with me.
Just want others to know that don't take this "Tikona internet service" you pay for nothing.
Reach out to my email id [protected]@gmail.com for further doubts.
Thanks,
Praveen