Tikona — Threatening for legal actions - Tikona worst service

Address:

Bangalore, Karnataka

I paid my Tikona bill of Rs.1222.48 on 15th Dec 2014 .and asked for the disconnection . last use of the tikona service was 24th Dec 2014, as my billing cycle was 26th to 25th of every month. From that day onwards was getting mails of asking to pay my outstanding balance of Rs.1, 439.73 /- which i never used, so i called tikona customer service and they told me to ignore it as my disconnection was already done. Today on 15th April 2015 i got a call from some person Ankit ([protected]), he called himself as an Advocate of Tikona . He told me that some legal actions are taken due to non payment of your outstanding balance and if not paid within 2 to 3 hrs, you will be called to Maharashtra court in next few days . I told him everything about my billing cycle and all so he took me on conference with some person Aditya Sharma ([protected]), Aditya told me that my last use date of Tikona connection was 17th Feb 2015, i dont know how he was saying that because i had already paid my last bill in december and my last use date was 24th which was before my monthly cycle. I was scared and dont want to come under this court case so i said ok i will pay it, i paid it (Rs. 2292, i dont know how come 1439 became 2292 even without using internet connection) . After payment i called Ankit and told that i paid my full outstanding payment when will i get NOC(which he was telling earlier, after payment he will mail me the NOC from court of Maharashtra) he told that soon you will get to your email id. I wanted to talk to that Aditya also once, i took his phone number from Ankit and called him then i came to know that the phone number was wrong(i dont know whether it was a wrong number of Aditya had suddennly changed his name to Ramesh) and all this was just a fooling process . I was fooled by them . I called again to Ankit, he again took me in conference with Aditya - I told them that I checked my usage session history and my last usage was 24th Dec(badluck i checked this after doing payment :-( ), he dropped of suddenly from that call and then Ankit also dropped of from that call . And since then Ankit is not picking up the call. Just one question to TIKONA - You are not making relationships with your customer you are just fooling them, you know how much difficult is how to earn money ? It really hurts that the money which you have earned by working day night is gone like this. I would request TIKONA of someone who can help, to please get my money back Rs.2292 which i paid to TIKONA bymistake . If they return then TIKONA really builds relationships otherwise i would never recommend TIKONA to anyone and even i would definetely file a police complaint also to this whole thing. One message to people like Ankit and Aditya : I know you people might be getting some money to do these kind of things, because of that only you people are doing these frauds, but you know what there are other works which are better than this, try to be a good man . It feels good to do something for others rather than getting money by fooling others. UserId: [protected] Name : Yash Khare