Tikona — Tikona fraud taking full money but giving poor services | |||
I don't need to write much about Tikona poor services and I am fully fed up and now I have decided not to pay them and file a case in consumer court against them so I am here writing if you can suggest me how to file a case in consumer court or help from any good lawyer. I am paying Tikona a monthly charges of 915 INR approx for 4 MBPS plan but i am getting 300 KBPS in worst situation and average speed of less than 1 MBPS speed but yes when I keep making complaints they do something and speed gets up for few hours or a day or two but get normal after that and you have to suffer again. Problems - Internet always disconnected and slow speed and some time their main tower server gets down and no Internet for one or two days. Show me a way to go to consumer court I dont want any resolution from Tikona, their Account receivable team is so good they start following up before 10 days of due date and keep calling and sending text to remind pay your bills. Internet down and problem started for last 3 weeks Recent complaint made on 11th Sept 2015 - "[protected]" on 9th of sept 2015, 1-[protected] 1-[protected] 1-[protected] 1.[protected] these are the few complaints log which i have noted but they are many i[censored] check their complaint log for my account. I will not going to pay this month bill bye bye, plz down the connection see u in court. Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Dear Imran,
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKSE1087 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKSE1087 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care
USER ID - [protected]
my Internet is still not working, technician visited but no resolution yet, it's been 5 days already
1-[protected]
my Internet is still not working, technician visited but no resolution yet, it's been 5 days already
1-[protected]
Dear Mr. Ahmed,
Greetings from Tikona.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Hello,
No resolution yet I have made another complaint this morning on 28th sep 2015 at 3.33 PM and they said their is no connectivity and registered a new complaint# 1-[protected]
as i mentioned earlier that i wont pay my bills until i get final resolution and get a good service please don't forget i am paying for lat 1.5 years without any fail however, the recovery agent keep calling me visiting my home for payment.
If any noble person can advise if i can make a police complaint for harassing me.
the speed i measured in the afternoon before disconnection was as mentioned below
Last Result:
Download Speed: 732 kbps (91.5 KB/sec transfer rate)
Upload Speed: 248 kbps (31 KB/sec transfer rate)
Latency: 9 ms
Jitter: 296 ms
9/28/2015, 2:42:00 PM
No resolution yet I have made another complaint this morning on 28th sep 2015 at 3.33 PM and they said their is no connectivity and registered a new complaint# 1-[protected]
as i mentioned earlier that i wont pay my bills until i get final resolution and get a good service please don't forget i am paying for lat 1.5 years without any fail however, the recovery agent keep calling me visiting my home for payment.
If any noble person can advise if i can make a police complaint for harassing me.
the speed i measured in the afternoon before disconnection was as mentioned below
Last Result:
Download Speed: 732 kbps (91.5 KB/sec transfer rate)
Upload Speed: 248 kbps (31 KB/sec transfer rate)
Latency: 9 ms
Jitter: 296 ms
9/28/2015, 2:42:00 PM
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
last complaint made on Thursday 10th Sept and issue not yet resolved, attaching few proofs to show the real speed of Tikona broadband, i paying for 4MBPS speed