[Resolved] Tikona — tikona harassment calls and messages | |||
My connection no. Was [protected]. I had been requesting tikona to either rectify the issue with connection or discontinue the connection since aug'16. However, they neither resolved the issue nor disconnected the services and kept on billing. Despite reminders, there was no reply/resolution. Eventually, i took another connection and unplugged tikona's connection. They sent me a bill even though i had not used the connection and had rather raised the request for immediate withdrawal of connection. Obviously, i didn't pay the bill as i had already taken another connection. Now i am getting repeated harrassment calls from some adv narendra kalra's office threatening me to pay the bill, else they will give my name to cibil and file a legal case against me. For last couple if days, i am getting smses to clear the bill to avoid the legal case being filed by tikona. Dear tikona, please be informed that it's you who did not provide proper service and are at fault. There are no dues payable to you by me. Hence, pls stop these meaningless threathening calls and rather develop strategies to improve your service. Was this information helpful? | |||
Feb 8, 2018 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Dec 22, 2017 Tikona Digital Networks Customer Care's response Dear Subscriber, Greeting from Tikona, We have checked and found your account has been terminated as per your request. We have escalated the case to our concerned team to calculate full and final settlement amount, post confirmation received we will update you accordingly. Regards, Tikona Care. Verified Support Jan 08, 2018 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona, We have checked and found your account is terminated as per your request. As full and final is concluded, we request you to make payment of Rs 1, 152.02/- at the earliest. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care. | |||
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