[Resolved]  Tikona — Tikona - Mental harassment by Tikona

Address:

Pune, Maharashtra

I was holding a Tikona connection with user ID: [protected]. I have been getting calls from some lawyer from Tikona (Numbers[protected] threatening me that a case had been filed in the Delhi court and that I would need to visit the Delhi court or the police will take action against me. They say it is for the so called pending bill of Rs 600 something and that they had filed a case against me. I have been receiving calls persistently from someone threatening me about the case. This is extremely annoying. I am extremely fed up with these threatening calls every now and then. This is to bring to your notice that, I have taken the tikona connection on 07th March 2014 with 3 months advance rental Plan, But due to very bad service i have requested to close the connection on18th May and the connection has been closed finally on 2nd June 2014. They are asking for Rs 500 for the new bill cycle whereas i alrady paid for 3 months in advance. I was presented with a bill in month of June for due of 501. Which I had already paid in my advance fee. Every month bill is increasing and when I try to call tikona care, the call is not taken and the IVRS system says I will get a call in next 48 hours which I never got. I have also returned the POE adapter to tikona. So please stop harassing the customers by such lawyers or recovery agents. Hope there is no jungle raj of tikona in India. There is much discrepancy in Customer service from Tikona's part. Please resolve this immediately Regards, Avinav Kumar