Tikona — To much harassment | |||
I had given request to Tikona Digital Networks to stop the service (On toll free no) on 14th Dec.2014 that time executive told me you have not charge your next bill if you not used our service, As per him i had follow-up the instruction & also i had received mail from legal department of Tikona Digital Networks starting that outstanding amount Rs.709 & Rs.1, 500 for not return Modem along with all accessories but the fact was i had follow-up to return modem & all accessories to Mr.Pramod may times on his mobile no - [protected] after continues follow-up with this guys he had taken all accessories & Modam of Tikona digital network & i also send mail to tikona regarding this & also send scan image of return of all accessories & modem I am getting Call from [protected] stating that if you do not pay your bill amount than we file case against you & you have to come at Delhi court for the same, Her name is Rekha Chavan, Her email id is harma.[protected]@gmail.com, She had all so given her mobile no -[protected], & said that once you pay the amount than you have to inform on this number & she also said that your file received from Tikon only, She had also provide me Case ID no - DLA698096/2014 I She was follow-up with me very aggresively for the same but the thing is tikona send me bill on 17/01/2015 on mail address after lots of follow-up with tikona, But i had all ready given request to stop service on 14th Dec'2015 and as per communication with your toll free number i had not to pay any further bill as stop service request had taken from tikona ( I had confirm twice on toll free number), However my due date is 30th Jan'2015 and company is following before due-date that i am not understanding I had try to contact on toll free number but i get reply your number was taken & will get back to you in 48 hours but i never got call from tikona and i had send many mails to tikona but i never got proper response from Tikona Digital Networks This is to much harassment from Tikona Digital Networks Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 7 Comments | |||
Comments
Dear Umesh,
This is a gentle reminder to follow-up on your concern listed on Jan 20, 2014. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJA1410 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Jan 20, 2014. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJA1410 in the subject line.
Regards,
Tikona Care
Dear Mr. Dobaria,
Greeting from Tikona,
We have noted your feedback and will share the same with our respective team.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greeting from Tikona,
We have noted your feedback and will share the same with our respective team.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Today i am getting call from [protected] @ 1:32PM stating that i am calling from tikona this is regarding return of tikona equipment i said that it's all ready taken & i had share receipts with tikona customer care he said this case come to me for closer and he do not
have any record of return equipment of my & he said if you have any receipts than send it.
After that i had received call from [protected] @2:35 for the same from another person
I am not understand what is the problem where is disconnect this so much of harassment from day one wards
have any record of return equipment of my & he said if you have any receipts than send it.
After that i had received call from [protected] @2:35 for the same from another person
I am not understand what is the problem where is disconnect this so much of harassment from day one wards
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJA1410 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care