[Resolved] Tikona — Very bad service and not even replying to customer queries | |||
I have taken an internet conncetion from tikona . i asked them to put it on hold on 15th nov 2016, but they didn't do that and i got the bill for whole month then same thin in december when i asked them to disconnect the connection they didn't do that and sent me bill for whole month many times i complaint them in writting even verbally but these guys don't reply to my email till now and every month they put panelty on that and send to me in mail but do not reply to my query . I am very fed up of all this please help me. i have all mail sent to them and haven't got reply for single one Was this information helpful? | |||
Aug 25, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Jul 14, 2016 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. Please be assured that your concern listed July 13, 2016 has been noted and our team is working on addressing the same. Regards, Tikona Care Verified Support Jul 25, 2016 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. With regards to your concern, our team member tried calling on your registered mobile number however there was no response. We request you to provide your alternate mobile number so that we help you with your concern and action accordingly. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care | |||
 4 Comments | |||
Comments
please check all mail communication by me on account number [protected]
Reply
you can check mails, in those mails i have mentioned my alternate number also.
because I have sent more then 15 mail at-least now I can expect you to read all mails
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