Tikona — wifi not working | timing out intermittently | escalated almost 10 times in last 2 weeks | fully frustrated | want full refund

Address:

B-611, Green view heights, raj nagar extension,, Ghaziabad, Opposite to Fortune Residency, Ghaziabad, Uttar Pradesh, 201017

Seeking an urgent and very serious invention as not getting a response and support from such a worst and careless company in the telecommunications/isp industry even after reaching out to a ceo, mr. Prakash bajpai.

I'm really so much surprised to see heights of carelessness and lack of response even after reaching out to a ceo for such critical issues we had with tikona broadband connection.

We were supposed to be a customer who trusted tikona and paid 6 months' pricing (Rs.4600) in one go. I purchased a 60 mbps plan and speed is never more than 30 mbps. Tikona is such a worst company to get any service from.

User id: [protected]
Email: [protected]@gmail.com
Billing account number:[protected]

This is such a pathetic service. I want a full refund of my service, this is no use to me. If you don't know how to treat and serve the customers, then shut down your offices and services.in these emergency situations, the internet is the only hope. You guys can't provide even that as well. I don't want any engineer to visit my place to fix the issue, rather expect him to take all the router/accessories and just cancel the plan