[Resolved]  Tikona — Worst and fake no one wifi service

Address:Chennai, Tamil Nadu, 600045
Website:tikona

My user id is [protected] and contact no [protected] my
Life end stage for so many time complaint customer
Tikona service for 10000 time my postpaid bill payment also monthly
1000 rs but your connection worst but too much complaint daily 20
Times call also complaint customer care but still not rectified still
Now 4 time calling from your staff but your worst service also call
Recording my phone and i will suicide for life so verification only i
Will sent mail verification for md mail id kindly take my problem
Otherwise i will suicide time will publish all news paper tv and
Watssapp audio record for your staff voice. please contact gowri
Ervice contact says for clarification he know every thing my life end
Tage and rectify my problem thats all

Last 2 week so many problem your net connection 04 th oct
One person contact from tikona head office and service engineer gowri
Also came but not rectified my problem. she says rectify my problem
Losses my amount and net connection properly today also one person
Contact from chennai also so many time complaint from tikona customer
But still now my phone call my not pick and tikona customer no also

Changed my health also problem. please contact further action your
Ide then i will contact consumer court then i will publish all
Record voice voice call my no details payment also then i will suicide
Only reason for my problem tikona service and my money amount losses 5
Lakhs also but so many contact but not give proper answer so will
Uicide shortly and bit notice watsapp group message also sent shortly
. this my last chance of my life i got 03 months problem 10000 times
Complaint[protected]
But still now not completed then ask one person consumer court, he say
First complaint consumer court then process and i know tikona service
Worst and fake service too much time call time and 05 service engineer
But rectified my porolem not connection and i already paid advance
Payment of 2300rs waste for tikona service. i will plan suicide and
Publish watsapp and news paper and television also but truely inform
That inform shortly i loss my huge amount my life also i two time
Accident also 5 lakhs for share trading because for reason tikona
Worst service take 10000 time complaint and 30time email also, but
Till not completed problem. so many time call from tikona customer
Ask do not fell or not suicide also then not rectified my problem. last
Time 04/0910/2016 12:30time call ask so many question for tikona
Ervice rectify money problem. kindly take needful action, but two so
Many problem for proper not connection i time, reliance also spoke with
Informational suicide show my bill payment for detail sent tikona call
But not pay for proper answer two days will suicide time take cyber
Video publish also.
Was this information helpful?
No (0)
Yes (0)
Nov 24, 2016
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2016
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care
Verified Support
Oct 24, 2016
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

Currently you are able to access uninterrupted services and no service issue persists against your account. Further we called you 22rd Oct to explain secondry policy howaver you are not co-operating with our exicutive.

We would like to inform you that a waiver of Rs. 453/- has been posted for your account and same will be reflected in your forthcoming bills.

You are in BBM4M850_KTN plan and as per this plan, your primary speed is 4MBPS till 50 GB usage and post this usage your speed is up to 512KBPS, Contention Ratio for Home Broadband Plans: 1:20.

The "contention ratio" is the maximum number of other people you will have to share the connection infrastructure with. So a contention ratio of 1:20 would mean that the maximum number of people you could be sharing the connection with at any time is 19 other people. If all 20 people were downloading at the same time then your download speed could drop, in reality though this doesn't happen and you can enjoy much faster download speeds.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information