Tikona — Wrong bill | |||||
I had requested for disconnection of my tikona id [protected] in July-August 2015 when I was going out of town I was requested by customer service to keep it as they will freeze it. however I told them I'm not sure if I will come back. this was well before the bill gets generated. however I got a call from tikona technical department stating that I can also transfer the connection to some friend. I gave them my friends reference. this process took more than 30 days for them. as I received a bill . I again contacted customer care where the said they will call me back I was assured that there is no use for that time they will revert my bill. post that I did not received there call. however after some months I'm received harassment calls from few people claiming the are advocates with a very bad language asking me to make bill payment. Rahil.[protected]@hotmail.com Was this information helpful? | |||||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
in between the 30 days of transfer I had given the installed cable as well as the instrument which was install in my building, they never said I owe any bill. post that I received multiple calls from tikona customer service regarding my outstanding will b waived. also from technical department. however I have been received multiple harassment calls from different people at work hours. claiming that they are advocates and also from cibil department. I have made the online payment as it difficult to attend the calls at work hours. my payment confirmation number is TPC[protected]. however I want the refund of the wrong billed amount. this is complete fraud from tikona. I want the refund
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