There is actually no way to contact them about any issues you're facing,
the customer service is just reading off of templates and its like chatting with a robot, they've blocked my chat for "abusive language' when there is nothing a customer can do but do that, they've also removed the discontinue services option from my account so i can't even do that. I just want to get rid of this [censored] connection and these [censored]s that work there. they talk all high and mighty as if they're someone royal or a president or something.
I can't stress this enough, please never buy their connection if you're reading this, i actually want to cause physical injuries to myself after trying to even talk to a human from their side to clear when it will be fixed or better yet discontinued, but there is actually no way to talk to anyone there, my connection fix date has been getting postponed everytime i check my account, i'm literally trapped here and i just want to discontinue their services.
PLEASE TAKE AWAY THIS [censored] CONNECTION!!! Was this information helpful? | 
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