Times Of India — non supply of newspaper just after one day

Address:

Bahadur shah jafar marg, New delhi, New Delhi, Delhi, 121102

Respecte sir,
Good morning,
I booked times of india and nov bharat times for 15 months. Newspapers start wef yesterday dated 4.10.2019 but today there are no supply. Here vendor is mr. Arun who is really very big cheater and habitually missed paper supplier. He supply only 20 days in a month. I engaged many time to him but found as above. Now mr. Surender namely person - your employee phone no. [protected] in palwal come to me and insisted to subscribe both papers for 15 months. I agreed only this condition please dont give supply to arun. But yesterday i saw, arun supplied these papers. I made complaint to surender, he promised to not interrupt in future. But there are not kept it promise. Today many time i called to surender, but he neglect my call and not picked. I complaint to higher level, on phone no. [protected]. He assured to not repeat and reply soon.
Dear sir,
Your esteemed organization, now exercise like this is not your character.
Please note my complaint. Otherwise return my amount of rs. About 1500/- for these two newspapers.
Makkhan lal agarwal
586-gf, near club, phase 2, omaxe city, palwal -121102
Phone [protected] and [protected]
Email: [protected]@gmail.com