[Resolved]  Togofogo.com — dead product (product totally not working)

Address:	New Delhi, Delhi, 110005
Website:	togofogo.com

Dear sir / madam

Dear sir / madam,

I have purchased your product order via togofogo.com, really disappoint for me, i am not expect to this product un uses and that product also not working fully for battery, screen touch, details mention below just i need return my product because it was dead product (Product totally not working), kindly send your retailer to collect your product and refundable with my fully amt clearly.
Nokia c5-03 (Sub-order no: to[protected]-571174) tupc id : tf[protected]sm enterprisescondition : refurbished qty : 1

We are waiting for your reply, kindly revert soon.

Regards:

Samuels

[protected]

Don samuels
Attachmentssep 28 (1 day ago)

To help, smenterpriseskb, sujithrabcomdt.
Dear sir,

As per our phone call conversation for below the mention product totally not working so just i want to return for below mention the product nokia c5-03 damaged dtls & damaged image also send kindly chk and return to collect your product and refundable the product price fully.

Order id : to[protected]
Qty : 1
Order date : 21 sep 2017
Order amount: 1281
Payment method: cash on delivery

Don samuels
[protected]
[protected]
[protected]@gmail.com
Police colony anna nagar post
Landmark: near it park
State: tamilnadu
City: tiruchirapally
Pincode: 620026

Awaiting for your reply, kindly revert soon.

Regards :

Samuel. G
[protected]

5 attachments


Balbir singh
Sep 28 (1 day ago)

To me
Dear customer,

We apologize for the inconvenience caused to you.

As per the telephonic conversation with our representative, we would like to inform you that we have registered your complaint for replacement. Please keep your shipment ready in the same manner (Product box) as you have received it. We will be arranging the reverse pick by tomorrow and within 15 working days from today we will offer you the replacement product.

We value your relationship with us and assure you our best services at all times.

Please do feel free to call us at +[protected] or mail us at [protected]@togofogo.com

Regards,

Balbir singh
Experience center
Customer care executive
Website - www.togofogo.com
Cid:image001. [protected]@01d2677d. Fcf2cff0

From: don samuels [mailto:[protected]@gmail.com]
Sent: 28 september 2017 15:30
To: [protected]@togofogo.com; [protected]@gmail.com
Cc: [protected]@gmail.com
Subject: dead product (Product totally not working)

Dear sir / madam,

I have purchased your product order via togofogo.com, really disappoint for me, i am not expect to this product un uses and that product also not working fully for battery, screen touch, details mention below just i need return my product because it was dead product (Product totally not working), kindly send your retailer to collect your product and refundable with my fully amt clearly.
Nokia c5-03

(Sub-order no: to[protected]-571174)
Tupc id : tf[protected]sm enterprisescondition : image removed by sender. Refurbished qty : 1

Don samuels
Sep 28 (1 day ago)

To balbir
Dear balbir singh,

Thanks, well received your below reply.

Im not feel to good for this product and re exchange for this product, if any posiable to collect your product and refund with my cost 1281rs.
Kindly check and confirm with my query.

Regards:
Samuel
[protected]

Mail delivery subsystem sep 28 (1 day ago)
Recipient inbox full your message couldn't be delivered to balbir. [protected]@togofogo...

Don samuels
2:22 am (13 hours ago)

To help
Dear balbir singh

Awaiting for the below information dtls, kindly check and revert soon.

Regards
Samuel
[protected]

Final-recipient: rfc822; balbir. [protected]@togofogo.com
Action: failed
Status: 5.0.0
Remote-mta: dns; mail9. Srvhost.net. (173.0.129.14, the server for the domain togofogo.com.)
Diagnostic-code: smtp; 552 sorry, mailbox balbir. [protected]@togofogo.com is over quota temporarily (#5.1.1)
Last-attempt-date: thu, 28 sep 2017 05:58:54 -0700 (Pdt)

— forwarded message —
From: don samuels
To: balbir singh
Cc:
Bcc:
Date: thu, 28 sep 2017 05:58:53 -0700
Subject: re: dead product (Product totally not working)
Dear balbir singh,

Thanks, well received your below reply.

Im not feel to good for this product and re exchange for this product, if any posiable to collect your product and refund with my cost 1281rs.
Kindly check and confirm with my query.

Regards:
Samuel
[protected]


On thu, sep 28, 2017 at 5:22 am, balbir singh wrote:
Dear customer,