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TourToKerala.com Complaints & Reviews

www.tourtokerala.com
5
Last updated Jul 3, 2012
Complaints 2
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2
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0
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.
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TourToKerala.com reviews & complaints(2)

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M
Mandeep Abrol
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Commitment

Address:Ghaziabad, Uttar Pradesh

I had booked a vacation from CHRISON HOLIDAYS PVT. LTD. for Kerala. Mr. Jose, the Coordinator, presented an iternary with Hotel booking details, AC Indica Taxi and the charges. During the planning our trip was modified because of Railway Reservations and the same was conveyed to Chrison Holidays. After having detailed discussions with the Tour Operator, it was finalized that for booking confirmation we have to deposit 30% of the amount...
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M
mayurdharmshi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Management

Address:Mumbai City, Maharashtra

This is to inform you that we had joined your NM 1 starting 28th October 2011. I would like to point out the problems faced during the trip due to ill management by Heena Tours and Travels-

• The Paras International Hotel (which was informed last minute) was in pretty bad shape and substandard. The lift was not working and there were cockroaches all around the room. In spite of informing the tour manger/Mumbai office nothing...
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