[Resolved] Toyota Etios — Poor quality of seats in toyota etios
Ghaziabad, Uttar Pradesh, Uttar Pradesh, India
I purchased my car in october 2011 and i was satisfied with the over all performance of the car except one thing related to quality of seats that toyota is providing is extremely poor. My back seat locks came out in couple of months and i kept on running the vehicle either using glue or kept on adjusting the seat as it is pretty costly rs. 7500 for a piece of form with two plastic hooks that attach the seat in the body of the car. I finally spent rs. 7500 today and got my car seat replaced. But when i looked at the quality of seat form, it is more pathetic than its original seat. I don't know how come brand like toyota can approve such degraded material in their cars and this is making toyota a brand that a customer can't trust anymore. Toyota is a brand which is known for customer satisfaction. I am not sure with such low grade quality on basic component of a car like seat, for how long they will be able to gain customer confidence.
Worst part is the entire foam piece where lock is attached is broken. Such a bad quality of seat. And we have to replace entire seat due to these broken lock area. There is no fixes available and the seat costs around 7500 rupees.
Complaint marked as Resolved Sep 28, 2016
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