ADVERTISEMENT

[Resolved]  Toyota — Extended warranty due to engine problem in warranty

I had purchased my car etios liva Gj-01-HV-3850 on 22/02/2018 from infinium Toyota Ahemdabad. The car is under three years warranty. I had faced problem in engine for oil consumption at 25, 000 kilometers so as per delar guidance I was follow up their advice and top up engine oil which done by delar. After 30, 000 k. M the oil consumption problem was countined which was checked by car delar. I am shocked becuse Toyota is famous for world class car engine. Than delar told me your car is in warranty so company will repair it because it's manufacturing fault in engine. I agreed because as per ndian law in car engine warranty it will be repaired only. I appreciate effort of company about my car engine problem. But after repaired it they didn't agreed with my small condition which is extended warranty of car engine at least two years more because I have faced engine problem in new car. Delar said your extended warranty request is not accepted by company. I have already mail to company but they can't give reply. So I'm request to company to accept my extended warranty of car engine atlest two years more because it's company manufacturing fault in engine.
Was this information helpful?
No (0)
Yes (0)
Feb 12, 2021
Complaint marked as Resolved 
Feb 05, 2021

Complaint Status

Toyota customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Toyota
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    1184
    Pending
    0
    Resolved
    299
    Toyota Phone
    +91 80 6629 3001
    Toyota Address
    Plot No.1, Bidadi Industrial Area, Bangalore Rural District, Ramangara, India - 562109
    View Full Information
    ADVERTISEMENT