Toyota — toyota innova crysta issues

Address:Faridabad, Haryana, 121007

We had bought innova crysta 2.8gx model reg no. Hr29aa7777 from 36 toyota faridabad in february 2018. From the beginning we are complaining regarding vibration and braking issues in the vehicle and the service centre has done disk grinding (Front and back) 3-4 times but still problem is there. I have personally visited the service centre 3 times but the problem is not resolved. The car is now even having wheel alignment problems which are not being resolved by the service centre.in short this car has many manufacturing defects and it is out of scope for 36 toyota and hence we need a replacement of the car as we are unable to drive it due to safety issues. We have driven only 33000 km so far
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Toyota customer support has been notified about the posted complaint.
Nov 30, 2019
Updated by Raghav Mehta
I have received call from Toyota customer care. They have escalated the issue and assured of response from technical team in 24hrs
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