Toyota — vehicle wobbling & shuddering of brakes in my innova crysta ka 25 mb 4779 | |||
I have purchased innova crysta on 14/07/2016 at shodha toyota hubli. After using the vehicle for 15000 kms we got the problem of steering wobbling & some time brake shuddering at around 100 & 120 kms speed. I usually drive the vehicle on the highways only. We informed to the dealer regarding the complaint during periodic maintenance. They just accepted the complaint & carried out wheel alignment & balancing & delivered the vehicle saying the problem has been rectified. After driving for 1000 kms i faced the same complaint, so i ran back to dealer and raised the issue. After repeated reminders they rotated the tyres & delivered the vehicle. Till date there is no improvement in the problem & delear persons are accepting that there is manufacturing defect & also promised to replace the alloy wheels & tyres to 16 inch profile. This is our 3rd vehicle in our family. Iam really fed up with the performance of my new innova crysta vehicle. And i have brought into the notice of the service manager & customer care manager. They are saying that they have mailed to the company regarding my complaint still not received any response for the company person.in my earlier innova there was not a single complaint with the vehicle.. On 1st of september customer care manager called & told to send the vehicle to delear point for rectification of the problem & kept the vehicle for 3 days but still the same problem persists. So i want permanent solution for my car. Awaiting for your speedy response. Was this information helpful? | |||
Toyota customer support has been notified about the posted complaint. | |||
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