Trai — hathway cable tv operator complaint for forcing bouquet | |||
I am a hathway cable tv customer, but my operator is not providing the channel which is selected by me, they are forcing us for a pack, which is not as per trai regulation, but they are misusing of their rights. I am attaching the copy of my selected channel from the hathway website. Kindly help us on the above issue, so we can use of our rights. Operator name - hathway digital cable tv - mumbai (Dahisar) Account no :- [protected] Vc no :[protected] Regards, Nirdesh joriya [protected] Was this information helpful? | |||
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TRAI customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
From-mohan chandiramani, 7a-30navjivan soc, lamington rd, mumbai-400008, customer id 21611693
videocon d2h blocks all my channel recharge date april 2019
kindly pay me compensation for the same
videocon d2h blocks all my channel recharge date april 2019
kindly pay me compensation for the same
I am using Hathway cable connection from local services provider.
After reporting multiple times still getting worse service.
Complaints are as below -
1. Though we are paying in advance for recharge, recharge gets expired, then we have to call local services provider.
2. Don't pick a call in 1st attempt, picks only after 11am.
3. Half of the time technical problem banner appears on TV screen, report that cable connection is loose at hub level, but still no response.
After reporting multiple times still getting worse service.
Complaints are as below -
1. Though we are paying in advance for recharge, recharge gets expired, then we have to call local services provider.
2. Don't pick a call in 1st attempt, picks only after 11am.
3. Half of the time technical problem banner appears on TV screen, report that cable connection is loose at hub level, but still no response.
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Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
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Rectify the problem as soon as possible
Hope I will get justice.
Regards
Sanket