Trai — hathway operator forcing to use their pack

sandeep behal

from Delhi, Delhi

Address:	BLOCK H-2/120 AND 121, GROUND FLOOR, SECTOR - 16, ROHINI DELHI, 110089
Website:	Cable TV

I am a hathway cable tv customer from rohini delhi, i have selected some channels on[protected] which i am able to view, now the cable operator is calling that my cable will be discontinue from[protected]

Now they are forcing to use a pack according to them then which will take 2 days to activate otherwise it will take 7-8 working days to activate the selected channels and valid only upto 28th of the following month.
When i am paying for a month according to trai regulation then why my operator is not providing the channel which is selected by me for full month, which is not as per trai regulation, but they are misusing of their rights.

Kindly help us on the above issue, so we can use of our rights.
Operator name - hathway digital cable tv - delhi (Rohini sector - 16)
Card no :[protected]
Vc no :
Regards,
Sandeep behal

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Comments

[email protected]

from Tezu, Arunachal Pradesh

In continuation of my earlier complaint on the above subject St 23/03/19.

umesh ahir

Yash cable TV charge is so haiest he is compalsary recharge to his Usha pack plus costmar selected Channel and hi collected cable charg Rs.160 and Usha pack price is so haiest

P.S. Choudhary

Some channels is not activate in my new packages i already complaint so many times in 15 days. but not solve the problems. i already rechaged 2nd time.

brokenheart collection

from Gurgaon, Haryana

Cable ka pahle charg bad gya hai jo hme 250 m 250 chhenal milte the wo ab hme 600 se 700 dene padte hai kam kaha huaa ye to or bad gya

brokenheart collection's reply, Mar 22, 2019

trai hme jabab dega ya apni margi karega

anand369

from Delhi, Delhi

I have book new connection of Dishtv online and discuss with customer care that he will provide me titanium Pack then he said ok one month subscription free but when i see most of the HD channel not work so please provide me solution I have call to customer care regular in touch but they dont get response

RP.Singh

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Amit kpk

from Muzaffarpur, Bihar

My customer ID [protected] Airtel digital TV I have selected channel and my package January 28 2019 but my confirmation msg not received me and I have received company msg reselete by me so you team please help me please help me sir I have reselete you not please help me my mobile number is [protected]

M param eswara

from Bengaluru, Karnataka

I am the Customer of Tata sky my subscriber ID
[protected] . I want choose 100 channels inclining free channels 85 and 15 pay channels within 158 rupees I can't do. The DTH companies are not follow the TRAI rules.please suggest the companies to make follows the TRAI rules.

DharmendraPatel4

I had discussion with customer care person that you can Recharge with 236 so u can reflect all channel as old package than i have go with trust basis and after 3 day all channel stop i hav e face issue many time this kind of, pathetic your service of this company.

DharmendraPatel4