Trai — unauthorized number portability

Address:	110016
Website:	Vodafone

Der all,

My name is pawan kumar thakur i am from delhi and my airtel mobile number [protected] has been ported to vodafone by some vodafone dealer ms enterprises without my consent.

Few days back i have received a call saying that there is a offer from vodafone on my mobile number if i wanted to change my number to vodafone i showed my interest to there offer the person on call said that as i am not a permanent resident of delhi ncr (I stays in rented accommodation) they need my documents for residence verification and i sent the documents on mail ([protected]@gmail.com) and gave them porting request number afterward.

After few days i received a call from a lady saying that she is vodafone and my porting request has been cancelled by my current operator airtel due to outstanding dues. I clearly told her that i have not received any sim card, no verification has been done, i have not signed any application form so i am not interested to change my number as you guys are not responsible at all without giving me sim card you are trying to port my number and if its happens i will go to police and still my number is ported and i don't even have a vodafone sim card.

I went to my nearest vodafone customer center green park market rather then helping me they were arguing with me and after going to all most every desk the final conclusion was that its my fault they can not help me and i should go to okhala office. Its been 8 days my mobile is not working i am facing problems in my professional and personal life due to all this and they are not taking this issue seriously at all.

After going through all this harassment i want to file a legal case under ipc section 420, 464 and consumer protection act against vodafone and that dealer because i have not signed any application form no verification has been done and process and guide line of trai has not been properly followed i have been cheated, so please look in to the matter and get back to me or call me @ [protected] or [protected].
Email. Pawan. [protected]@gmail.com

Thanks