Travel Guru — Grossly overcharged

Address:	Mumbai City, Maharashtra, 400098
Website:	www.travelguru.com

I booked a room at Hotel Premdeep, Matheran on Travelguru website on 23.03.2016. My booking id is TGU[protected]. However, when I reached the Hotel, I found that there was no such record. When the manager called their office up, their support guy asked me to get in touch with Yatra.com. I was dismayed and asked him to set the booking right immediately. The support guy asked me for my booking id and after a while could locate it. I was informed by the manager that Travelguru never called them up to confirm my booking. Further the tariff of the room was INR 3, 500 and not INR 6, 792 as charged by them. He asked me to check on goibibo and use it next time onwards for any travel booking.
I believe that these guys are clearly making supernormal profit by fleecing customers. I would recommend this website to be blocked and the unscrupulous owners put behind the bars...