[Resolved] Club Mahindra Holidays — Cancellation Refund. | |||
One of your agent called on my wife’s number this Saturday i.e.[protected] and asked her to come to nearest Mahindra holidays office to collect movie ticket as well as free 3D/2N holiday voucher. When we reached the office they told us about the 45 min presentation which was not disclosed over the call. We agreed for the presentation and even paid the 10% initial down payment towards the membership. But I don’t want to continue with it and want to cancel the membership. I just wanted to know What is the company policy against cancellation of the membership as it has been only 2 days that I took the membership. And what procedure I have to follow to get my money back. I have not submitted any identity proof so they have still not generated any member id against my name. I asked the agent she is saying amount will not be refunded. But if I have not submitted any identity proof then how can they say no to refund my money back. Your reply will be very helpful. Was this information helpful? | |||
Aug 24, 2016 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Oct 15, 2013 Club Mahindra Holidays Customer Care's response Dear Sir, Apologies for the inconvenience caused and we will like to discuss the concerns you've brought to our notice. Request you to please share your contact details at http://is.gd/CMListening for our team to progress matters further. Warm Regards, Club Mahindra Team. | |||
 3 Comments | |||
Comments
Dear Amit,
This is Ankur Khakhar here. I too have been a victim of the fraud/ cheating by club mahindra. I am going to take this fight with these unethical and fraudulant practices. But you and I alone can not do much, we need to get united and we need to get other such people who are being and have been fooled by Club Mahindra.
Please get in touch with me if you want to join me in legal proceedings aginst them. If we get more people joining hands, we will launch a social campaign against these unfair practices.
my email id is ankur.[protected]@gmail.com
Regards,
Ankur Khakhar
This is Ankur Khakhar here. I too have been a victim of the fraud/ cheating by club mahindra. I am going to take this fight with these unethical and fraudulant practices. But you and I alone can not do much, we need to get united and we need to get other such people who are being and have been fooled by Club Mahindra.
Please get in touch with me if you want to join me in legal proceedings aginst them. If we get more people joining hands, we will launch a social campaign against these unfair practices.
my email id is ankur.[protected]@gmail.com
Regards,
Ankur Khakhar
I Amit Chaudhary and my wife Monika Chaudhary have taken the membership of club Mahindra on[protected]. But we want to cancel this membership.
We have filled the membership form but have not submitted ID proof & PDC/Cancel cheque. We have done the initial 10% down payment of 22, 200 Rupees to club Mahindra via debit card.
Membership ID is not yet generated as we did not submitted any ID proof.
As per Terms and conditions given in the form we are cancelling the membership with in 10 days of the initial payment so we are liable to get our down payment refunded.
I contacted Shahida your club Mira road office manager and she said for refund i have to submit two PDC, one cancelled cheque and ID prood so that they can generate my membership ID and then start the process of refund.
So as requested by your Mira road office manager Shahida I gave her 2 post Dated cheque of 7th Dec 2013 and 7th Jan 2013 and a ID proof so that they can generated my member id and then process cancellation and refund process.
I have also gave her such a letter in written so that can consider my membership as cancel and start the process for the same.
I repeat please consider my membership as cancelled and as i am sending this request with in 10 days please refund my money as well.
We have filled the membership form but have not submitted ID proof & PDC/Cancel cheque. We have done the initial 10% down payment of 22, 200 Rupees to club Mahindra via debit card.
Membership ID is not yet generated as we did not submitted any ID proof.
As per Terms and conditions given in the form we are cancelling the membership with in 10 days of the initial payment so we are liable to get our down payment refunded.
I contacted Shahida your club Mira road office manager and she said for refund i have to submit two PDC, one cancelled cheque and ID prood so that they can generate my membership ID and then start the process of refund.
So as requested by your Mira road office manager Shahida I gave her 2 post Dated cheque of 7th Dec 2013 and 7th Jan 2013 and a ID proof so that they can generated my member id and then process cancellation and refund process.
I have also gave her such a letter in written so that can consider my membership as cancel and start the process for the same.
I repeat please consider my membership as cancelled and as i am sending this request with in 10 days please refund my money as well.
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
As per the conversation above i have provided my contact details at the given link.
Kindly contact me asap. I have taken the membership on 12th oct but now i want to cancel it and as per your cancellation policy as i m in the resicission period i should get my initial downpayement of 10% i.e. 22, 200 rupees back as refund.
But your agent saying that i will not get my refund back, Mind you i have not even submitted any identity proof with the document.
Kindly contact me asap and consider my membership as cancelled.
Regards,
Amit C Chaudhary